Help


Account admin

I reset my password but didn’t receive the automated email. What can I do now? 

Have you checked your Junk or Clutter folder? This email contains a link to reset your password.

Still having trouble? Contact us >

How can I pay for membership or Fellowship?

We accept credit and debit card payments through our online payment platform.

Where can I find a receipt when I've paid for my membership fees? 

Log in, click My account, then click Orders.

Log in to your account

How can I upgrade to Fellowship?

Find out about Fellowship

My membership has expired, how can I renew?

Sign in and click the Renew button in your profile.

Still stuck? Contact us

Can I put my membership on hold while I'm on a career break (e.g. sabbatical / maternity / paternity / parental leave)?

Sorry, unfortunately we can't freeze your membership while you're away.

If you'd like to renew membership or Fellowship after returning from a career break, get in touch and we can help.

Contact us

Can I have a certificate for membership or Fellowship?

There aren't certificates yet but we are working on digital and physical options for Fellows.

Until then, why not share your achievement with friends, family and colleagues and point them to the Public Register? If you're a Fellow, why not add your post-nominal letters to your online profiles like twitter and LinkedIn?

See the Public Register


Online resources & community

Can I watch webinars again?

Yes! All our webinars are available to watch again in the archive.

Search webinar topics

How can I contact other members and Fellows?

The roundtables, conferences, and workshops are a great chance to meet others.

You can also join the conversation online in our LinkedIn group, Exchange Online, or on twitter.

Attend an event

Join Exchange Online

Follow us on twitter

I have a great idea for an event, article, or webinar. Who can I speak to?

Let us know what you have in mind and we're excited to get you involved as a contributor. Here are some tips to get you started.

Guidance for contributors

Guidance for webinar speakers


Need more help?

Get in touch.

  info@icrs.info

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