1. What do you need to do your job brilliantly?
In my experience, a great CRS leader inspires action by speaking their audience’s language, aligning sustainability clearly with stakeholders' priorities. By connecting CRS directly to what matters most to each group, they spark engagement, build trust, and drive meaningful change—turning CRS into value creation, and shared purpose.
2. What are the most essential skills for working in CRS?
I’ve observed that the most successful CRS leaders demonstrate the following capabilities:
· Resilience: The perseverance and grit to overcome challenges and resistance when implementing CRS. Staying determined amid setbacks.
· Finance: A strong understanding of financial metrics and business performance to align CRS with corporate strategy and value creation.
· Communicator: The ability to clearly and compellingly convey sustainability initiatives to influence diverse stakeholders, fostering engagement and support.
3. What advice would you give to others on getting into CR&S?
The advice I share to those starting out in CRS, is to develop complementary skills in an additional business function such as: procurement, marketing, legal, finance, HR, etc. CRS is most impactful when integrated across functions—procurement for sustainable sourcing, marketing for authentic storytelling, legal for compliance, and HR for cultural alignment. Blending CRS with core business functions ensures practical, strategic implementation.